What can be done about an invalid address on the ESTA form?

When applying for an ESTA online, the address given in the ESTA application can sometimes cause problems and not be recognised as a valid address by the system. So what should you do when this problem occurs? We will answer this question in detail here.

What happens when an address is invalid in the ESTA form?

As you know, in order to obtain a residence permit for the United States, you have been able to use the ESTA system for several years. This allows you to obtain a dematerialised residence permit by filling in a simple online form.

But sometimes, some items on this form can cause problems. This is often the case with the address, which can be considered invalid by the software even if you check several times and are sure you have entered the right address. No matter how many times you try, nothing happens and the address is not recognised.

Invalid ESTA address: key points

• An invalid address can prevent your ESTA application from being validated online
• Check that your address is entered correctly and that you have indicated the type of road (street, road, avenue, etc.).
• If your address is still invalid in your ESTA application, enter an address close to where you live.

How to solve an invalid address problem in the ESTA?

Before discovering what solutions are possible to finally validate your ESTA application online and get past this address problem, let's recall a few simple rules.

First of all, accents do not exist in English. Even if the ESTA form has been translated by the website of the service provider through which you are applying, you should bear in mind that it was designed for English speakers. So you can start by removing the accents. You can also try removing hyphens and dashes. In short, you should Americanise your address as much as possible.

Finally, it is noted that the system that has been set up for the online ESTA application works on the basis of an address directory for each country, but the addresses recorded there are not complete. Some of them are therefore not listed, especially in the case of new streets or buildings. If you live in a new residence, it is therefore possible that your address is invalid. In this case, you can always enter an address close to your home by changing the number, for example, and making sure that the number actually exists.

Is the address on the ESTA verified by the US authorities?

If you are wondering whether slightly changing your postal address so that it is recognised as valid by the form could be a problem, you should know that this address does not actually matter in the procedure.

In fact, there has never been a case of expulsion from the United States because of a postal address that was not strictly accurate. Therefore, if the address you have given is considered invalid, it is probably a simple computer bug that can be circumvented without risking control or sanctions.

We also recommend that you take the time to check all the other data you have entered in the application form, which may cause problems in case of errors.

What other errors can be corrected in an ESTA form?

There are certain errors that can be corrected in an incorrect ESTA form such as :

• An error in the email address entered which only needs to be corrected by accessing the file with its references.
• An error in the address of the hotel or accommodation in which you are going to stay in the USA which can also be changed simply.

However, other changes will require a new ESTA application procedure from the beginning:

• An error in your identity such as a spelling mistake in your name, date of birth, nationality or passport number. Here you will have to start the procedure from the beginning.

In this case, your old ESTA will be invalidated and the new ESTA will replace it in your passport. Of course, you will have to pay the cost of this procedure again, so it is best to take the time to check all the information on your form.

Therefore, before paying for your ESTA application to be validated, you have the opportunity to re-read all the answers you have given. It is recommended that you take the time to do this and not skip this important step.

What should I do if my ESTA application is rejected because of an invalid address?

When an ESTA (Electronic System for Travel Authorization) application is rejected due to an invalid address, this can cause concern, but solutions exist to rectify the error and submit a new application. Here is a complete guide to the steps to follow and the stocks to be taken.

Check the reason for the rejection

Before taking any action, make sure that the invalid address is indeed the reason for the rejection. In some cases, the ESTA system provides an error code or message explaining the precise cause. If the address given is incorrect, it is crucial to understand why it is deemed invalid. Common errors include :

• A spelling mistake in the name of the street or town.
• A missing or incorrect postcode or state.
• The absence of a complete address, such as a street number.
• A format that does not comply with US standards.

Correct and submit a new application

The ESTA does not allow you to amend an application once it has been rejected. You will therefore have to submit a completely new application. Here are the steps to follow:

• Verify the address: Use an online tool such as Google Maps or USPS (the US Postal Service) to check the accuracy of the address you plan to enter.
• Fill in a new form: Go to the official ESTA website or the website of a private service provider. Enter all the information carefully, avoiding previous mistakes.
• Pay the fees: The processing fees will have to be paid again.

Contact the authorities to report an error

If you are sure you have entered a valid address and your application is still rejected, you can contact the authorities for help. Here's who to contact:

• Official ESTA website: The website has an FAQ section and a contact form for reporting technical problems or errors.
• US embassy or consulate: If the problem persists, contact the US embassy or consulate in your country. They can provide precise information about your situation and guide you towards the best solution.
• CBP (Customs and Border Protection) support: US Customs can be reached via the website or by phone for ESTA-related questions.

Apply for a visa if necessary

In some cases, it may be simpler or required to apply for a traditional visa instead of the ESTA. This may be necessary if:

• You have exhausted your ESTA rectification attempts.
• You are planning a stay longer than the 90 days authorised by the ESTA.
• You have a history that may make it difficult to obtain an ESTA (for example, previous refusals or legal offences).

To apply for a visa, you must

• Complete form DS-160 on the official website of the Department of State (https://ceac.state.gov).
• Make an appointment at a U.S. embassy or consulate for an interview.
• Provide the required documents, including proof of a valid address.

Preventing future errors

To avoid similar problems:

• Thoroughly check all information before submitting your application.
• Use reliable tools to format your address correctly.
• Keep a copy of your application for future reference.

By following these steps, you will maximise your chances of resolving the problem quickly and obtaining an approved travel authorisation.